Time-Saving Addin for Microsoft Outlook for Lawyers
Make Outlook More Powerful, Efficient & Easier to Use
 
Technical Support

 

If you do not find the answer to your questions on this page, you may find more information in our Knowledge Base .

 

For any further queries regarding QuickFile, use the following links to contact us directly.

 

The following are the main questions asked by QuickFile email organizer users.


 

Compatibility

Will QuickFile work with Windows 8.1?
What versions of Outlook does this software work with?
Is QuickFile compatible with Exchange or Office 365?
Is QuickFile compatible with IMAP?

Installation and Registration

How can I download a copy of QuickFile to install on my computer?
How can I register QuickFile on my computer?
I get an error message saying “Registration Unsuccessful” while activating QuickFile?
I get an error message “The unlock code has already been activated on another computer.” while activating QuickFile?
I get an installation error message saying “There is a problem with this Windows Installer Package. A DLL required for this install to complete could not be run”.

License Enquiries

I have misplaced my unlock code. How can I retrieve my registration information?
How do I transfer my license from one computer to another?
I need to reformat my computer. Will my unlock code still work after reformatting.

General Questions

Can I use keyboard shortcuts for QuickFile features?
How do I know which version of QuickFile I am using?
Does QuickFile work with Outlook Express?
I have installed QuickFile but cannot see the QuickFile toolbar in Outlook.
QuickFile was working on my computer but for some reason I can no longer see the toolbar.



License Enquiries

 

Will QuickFile work with Windows 8.1?
QuickFile version 5.x is fully compatible with Windows 8.1. All versions of our software work with Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 8.1.
What versions of Outlook does this software work with?
QuickFile can be used with Outlook 2013 (32-bit and 64-bit) , 2010 (32-bit and 64-bit), and 2007.
Is QuickFile compatible with Exchange or Office 365?
QuickFile is fully compatible with Office 365 and Exchange.
Is QuickFile compatible with IMAP?
QuickFile is only compatible with IMAP if you are using Outlook 2013 or later.
 

BACK TO TOP

 

Installation and Registration

 

How can I download a copy of QuickFile to install on my computer?
Click on the link below if you want to download QuickFile Standard edition:
www.outlook4lawyers.com/downloadprocess.asp
How can I register QuickFile on my computer?
Click on this link to get detailed instructions on how to register QuickFile on your PC.
I get an error message saying “Registration Unsuccessful” while activating QuickFile?
Click here for detailed instructions to solve this problem.
I get an error message “The unlock code has already been activated on another computer.” while activating QuickFile?
Each license of QuickFile can be used on one computer only. If you are installing the software on the same computer and this message appears, please contact our support team with details.

If you wish to transfer your license from one computer to another (e.g. you have purchased a new computer), click here for instructions on transferring licenses between computers.
 
I get an installation error message saying “There is a problem with this Windows Installer Package. A DLL required for this install to complete could not be run”.

This error normally occurs when you do not have adequate permission on your Temp folder in windows.
Click here for instructions to complete the installation correctly.

 
 

BACK TO TOP

 

License Enquiries

 

I have misplaced my unlock code. How can I retrieve my registration information?
Click here and follow the instructions on the page to retrieve your unlock code.
How do I transfer my license from one computer to another?
To transfer a license from one computer to another, you need to deactivate it on the first computer before it can be activated on the second.

To deactivate please follow the steps below:

  • From MS Outlook, select the Standss Outlook Addins menu.
  • Choose QuickFile.
  • Click More and then click About QuickFile for Outlook
  • Click the Deactivate button to deactivate.

You will now be able to install the software on another computer and activate it again.

I need to reformat my computer. Will my unlock code still work after reformatting.
Please deactivate your software first before formatting your computer. This will enable you to install and activate again after formatting.

To deactivate please follow the steps below:
  • From MS Outlook, select the Standss Outlook Addins menu.
  • Choose QuickFile.
  • Click More and then click About QuickFile for Outlook
  • Click the Deactivate button to deactivate.
 

BACK TO TOP

 

General Questions

 

Can I use keyboard shortcuts for filing emails?
Yes. You can setup your own keyboard shortcuts from the QuickFile settings screen.

To get to QuickFile settings:
- In your Outlook, click on 'More Actions' drop-down in the QuickFile toolbar/ribbon
- Click on 'Settings...', select 'Keyboard Shortcuts' tab

How do I know which version of QuickFile I am using?
To display the version number:
  • Open Microsoft Outlook
  • Click on Standss Outlook Addins on the menu bar
  • Go to QuickFile -> About QuickFile for Outlook
  • The version number will be shown on the screen that appears.
For older versions of QuickFile:
  • Open Microsoft Outlook
  • Click Help -> About QuickFile for Outlook.
  • The version number will be shown on the screen that appears
Does QuickFile work with Outlook Express?
No. QuickFile works with Microsoft Outlook 2007 and later.
I have installed QuickFile but cannot see the QuickFile toolbar in Outlook.
Restart Microsoft Outlook. The toolbar should be visible. If you still cannot see the toolbar then restart your computer and then open Outlook. If the toolbar is still not visible then see the answer to the next question.
QuickFile was working on my computer but for some reason I can no longer see the toolbar.
Start Outlook and re-enable QuickFile by doing the following:

If you are using Outlook 2007:

  • Start Outlook -> Go to inbox
  • Select Help -> Click Disabled Items button
  • On the screen that appears, select QuickFile
  • Click Enable

 

BACK TO TOP

 

Update History
4-August-2016
Version 5.0.5604
- Made bug fix for installer
- Other minor bug fixes

View Full History